ERPDesk Connect
by PROVAT
Surventis Surface Treatment GmbH
Frankfurt am Main
EN
AK
Anna Keller
Sales administration
New ticket
My tickets
7
All tickets
Knowledge base
System status
Contact
Create a support ticket
Describe your request and we route it to the right team. Fields marked
*
are required.
Request
Type of request
*
Incident
Defect
Change request
New requirement
Question
System
*
S/4HANA Production
S/4HANA Quality
S/4HANA Development
Outlook add-in (ERPDesk Connect)
Other system
Application area
*
Sales and distribution
Purchasing
Finance
Logistics and warehouse
Production
Master data
Authorizations
Other
Company code
1000 – Surventis Surface Treatment GmbH
1100 – Frankfurt plant
1200 – Production site
All company codes
Who is affected?
Only me
My team
My department
Several locations
Priority
*
Low
Normal
High
Critical
Normal: work is possible, a fix is needed within a few days.
Details
Subject
*
Description
*
Since this morning, order confirmations for Swiss customers print EUR instead of CHF. The order itself is correct in VA03. The problem appears only in the printed PDF.
Steps to reproduce
1. Open sales order 7788123 (VA03) 2. Choose Output, then Print preview
Expected result
Confirmation shows the net value in CHF, matching the order header.
Document or reference no.
Needed by
Transaction
Attachments
Drop files here or choose files
Screenshots, PDF, Excel. Up to 25 MB per file.
Choose files
Screenshot_order_confirmation.png
From Outlook
214 KB
×
Order_confirmation_7788123.pdf
From Outlook
22 KB
×
Contact
Name
Email
Phone
Submit ticket
Save as draft
Reset form